Support
Last updated: August 2026
Something broken, something confusing, or something you wish the app did? Write to us. We usually reply within 24 to 48 hours.
What to include
The more of this you can give us, the faster we can help:
- The email address on your account
- Whether it is a bug, a billing question, a feature request, or something else
- Your device model and iOS version
- What happened, and what you expected instead
- A screenshot, if there is anything to see
Deleting your account
You do not need us for this. Open Profile, then Privacy, then Delete Account in the app, and confirm. It permanently erases your account, reading history, AI conversations, notes and highlights, and settings. You can download a copy of your data from the same screen first.
If you cannot sign in to reach that screen, email us from the address on your account and we will delete it for you.
Billing and subscriptions
Subscriptions are sold and managed by Apple. Cancel or change one in your Apple ID settings; refund requests go to Apple directly. See our Terms of Service for the details.
Before you write
The questions on the home page cover the ones we get most often, including what the AI will and will not do.